privacy policy

Last updated October 22, 2023

The purpose of this Privacy Policy is to inform you of the type of information we collect about you, how we use that information, and your choices regarding our use of your information. This Privacy Policy applies to the information we collect about you in our stores, through our platforms, and on our website. By using our website or sharing your information with us, you accept and consent to the practices described in this Privacy Policy.

Collecting information about you

Categories and types of personal information we collect

We collect the following categories and types of personal information:

Information you provide to us.
Information we collect automatically.
Information provided to us from other sources, including third parties.

Use of your information

We may use your information for the following purposes:

Business purposes: We use your contact, financial and business information to:
Receive, process, confirm, send, or track your purchase orders, subscriptions, or registrations.
Contact you about your purchase, subscription, or registration.
Deliver purchase orders to you.
Process any subscription or registration you make to one of our Services.
Maintain your "wish list" through your history.
Analytical purposes: We use other information that identifies you, your online activity, browsing history, commercial information, demographic information, and geolocation data to analyze preferences, trends, and statistics. We sometimes use third-party analytics tools such as Google Analytics and Hotjar to assist with these analytics tasks.
Marketing and promotional purposes: We use your contact information, business information, demographic information, online or other electronic activity, and geolocation data to understand your experiences on the Websites.
Maintaining and improving the Services and the Website: We may use your contact and business information, your online activity, and your browsing history to develop features and functionality on the Websites.
Security and Fraud Prevention: We use your contact information, other identifying information, business information, financial information, geolocation data, internet activity, browsing history, and inferences to protect this website, our company, and others, and to prevent fraud, theft, and misconduct.

Sources of personal information

We collect information from the following sources:

We collect information directly from you. We collect contact information and demographic information directly from you. We also collect payment information from you.
We collect information about you from third parties. We collect your personal information from third parties, such as social media sites and data cooperatives. We use Google Maps on our website and may use it and other services to collect geographic location data. We use this information to make our review process more user-friendly, including suggesting shipping and billing addresses, or to help you find the nearest store location. Google Maps is subject to Google's Privacy Policy located at www.google.com/policies/privacy . We may collect your identifying information from Facebook, in accordance with its Terms of Use and Privacy Policy. We may receive or share business contact information, demographic information, commercial information, and internet and online activity with other data cooperatives and third-party data aggregators.
We passively collect information from you. We passively collect data about your internet activity or other electronic activity using tools such as cookies in web browsers. This activity is described in more detail in the Advertising and Online Tracking section below.

When do we share information with third parties?

Our Service Partners

We may contract with companies or individuals to provide certain services, including credit card processing, shipping, data analysis, management, and promotional services. These third parties are our service partners, and we share the information they need to perform these services for us. In addition, we require all of our service partners to comply with our Privacy Policy, or ensure that they have a substantially similar privacy policy.

Our affiliates

We may share personal information with companies that control, are solely or jointly controlled by, or are under the sole or joint control of Luxury Land LLC.

Cookies

When you visit our website, we send one or more cookies to your device, whether a computer or a third-party device. We may also use cookies and other similar technologies in emails you receive from us. A cookie is a small data file placed on your computer's hard drive when you visit a website. A session cookie expires immediately when you end your session by closing your web browser. A persistent cookie stores information on your computer's hard drive so that when you end your session and return to the same website at a later date, the cookie information is still available. We use cookies to improve the quality of our service when you visit our website.

If you wish to opt out of accepting cookies altogether, you can generally set your browser to not accept cookies or to notify you when a cookie is being sent, giving you the opportunity to decide whether to accept it. However, some features of our website or other services may not function if you delete or disable cookies.

Online advertising and tracking

We allow and use third-party companies to collect certain information when you visit our website. These companies may use information (for example, clickstream information, browser type, time and date, and the subject of advertisements clicked or scrolled through) collected during your visits to this and other websites to provide advertisements about goods and services likely to be of interest to you. These companies may also link identifiers associated with a particular browser or device to identifiers associated with other browsers or devices used by the same user or household (for example, a user's computer ID may be linked to the same user's tablet and mobile phone IDs) to measure and target ads tailored to a user's interests across devices and to deliver personalized marketing messages. These companies typically use a third-party cookie or web beacon to collect this information. Our systems do not recognize "do not track" signals, but many of these third-party companies that use cookies or beacons on our website allow you to opt out of this behavioral advertising. To learn more or to opt out of these companies you can visit: http://www.networkadvertising.org/choices and https://www.aboutads.info .

We also provide you with additional tools to opt out of receiving marketing communications from us or certain transfers of your information. You can learn more about this in the "Opting Out of Marketing Communications and Data Transfers" section of this Privacy Policy.

Opting out of marketing communications and data transfer; updating information about you

We only want to contact you if you want to hear from us. If you would prefer not to receive direct marketing from us, please let us know by emailing us at info@luxuryland.sa with the subject line "[Opt-Out]".

We may need to contact you by phone or email to address any questions or issues related to your order, login, or otherwise, even if you have opted out of receiving marketing communications from us. We will only contact you through methods that align with your communication preferences. To the extent necessary for these purposes, we take reasonable steps to ensure that your contact information is accurate, complete, current, and reliable.

Security

We maintain physical, electronic, and procedural safeguards to maintain the confidentiality and security of information transmitted to us. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your contact information, to the extent permitted by law, we do not warrant or guarantee the security of any information you transmit to or from our website, and such transmission is at your own risk.

We urge you to keep any password you create with us in a safe place and not disclose it to anyone. We also encourage you to use a unique or different password for our websites. Also, remember to log out of your account and close your browser window when you have finished your visit. This ensures that others do not have access to your account, especially if you share a computer with someone else or use it in a public place.

Child protection

We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you become aware that any of your children has provided us with personal information without your consent, please contact us and we will take steps to remove that information from our servers.

Links to third-party websites

Our website may contain links to websites operated and maintained by third parties over which we have no control. The privacy policies of these linked websites may differ from our Privacy Policy. You access these linked websites at your own risk. You should always read the privacy policy of the linked website before disclosing any of your information on that website.

Policy changes

If we decide to change our Privacy Policy in whole or in part, we may do so without notice to you and will post the changes on this page. These changes will become effective on the effective date posted in the notice and at the end of the revised Privacy Policy. The new Policy applies to all current and former users of the Platforms and Sites and replaces any previous policies that are inconsistent with the updated Policy. Your continued use of the Platforms and Sites constitutes your acceptance of the updated terms of the Privacy Policy. If you do not agree to the updated or changed Privacy Policy, you may not continue to use the Platforms and Sites.

Contact us

To contact us, please send an email to info@luxuryland.sa or call us at +96612629366